Help & FAQs

Where SexyPlay Based?

We are based in Melbourne, Australia. 


Dose people can know what I order through the parcel?

SexyPlay provide totally discreet package for our customers. There's no item information or seller name on the package. We will try our best to protect our customers' "secret". 


What if the item I want is 'sold out' or no longer appears?

We regularly receive new stock, please contact our customer service and we’ll give you an update on that specific product. 


What payment options do you accept?

We accept payment by credit card, debit card (Visa, Mastercard) via Pay Pal. 


If I order something today, when will I receive it?

Please see our shipping policy here.


What is SexyPlay 's return policy?

Please see our refund and returns policy here.